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Student/ Parent FAQ

Student/Parent FAQ

-What if I don't know my email or password?
Please contact the student's campus for further instruction.

-How do I download classroom apps?
Most apps will already be download into Chromebooks the school provides. If you have personal computers, download links will be posted in your childs' Google classroom. You may also request support via email or phone.
Tony Gonzalez Elementary (TGE) 
Email: tgesupport@smisd.net
TGE Phone: (956)565-5348
Middle School (SMMS)
Email: smmssupport@smisd.net
Middle School Phone:(956)-565-6309
High School (SMHS)
Email: smhssupport@smisd.net
High School Phone:(956)565-9144

-How to get in contact with my child's' teacher?
Contacting your students' teacher will be as always. By calling the school is the best way to set up a teacher conference. Remember to call the appropriate campus for the child you are calling about.

Central Office:(956) 565-6308
TGE School:(956)565-5348
Middle School:(956)-565-6309
High School:(956)565-9144

-How can I see my grades?
Parents can check on their childs' grades through the Parent Portal. Click the link below to get started.

Parent Portal:
https://txeis01.txeis.net/ParentPortal/login?distid=031913

-I forgot my username and password what do I do?
Please contact the campus the child pertains to for assistance.